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Privacy Policy

Privacy Statement for SGProGrowth – an online Coaching and Training Platform

Effective Date: 1st September 2025

SGProGrowth (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal data. This Privacy Statement explains how we collect, process, store, and safeguard your information in compliance with:

  • EU General Data Protection Regulation (GDPR)
  • Information Technology Act, 2000 (India) and the Information Technology [Reasonable Security Practices and Procedures and Sensitive Personal Data or Information] Rules, 2011

By using our online training platform, you consent to the practices described herein.

1. Data Controller

SGProGrowth is the Data Controller for the purposes of GDPR and the Body Corporate as defined under the India IT Act.

Contact Details:
Email: contact@sgprogrowth.com, maheshmd@sharvagroup.com
Address: Sharva DigiBiz OPC Pvt Ltd., 301, Swami Samarth Society, Prashant Nagar, Naupada, Thane city, Maharashtra State, Bharat (India) PIN code – 400602

2. Information We Collect

We collect and process the following categories of data:

a. Personal Data (as per GDPR) / Personal Information (as per IT Act)

  • Full name
  • Contact details (email address, phone number)
  • Job title, company name, industry
  • Billing and payment details

b. Sensitive Personal Data (as per IT Act)

  • Passwords
  • Financial information (e.g., only required to process your online purchase payments)
  • Any information relating to physical, physiological, mental health condition (only if required for specific training programs)

c. Usage Data

  • Course access history and completion records
  • Assessment scores and certification records
  • User preferences and interactions

d. Technical Data

  • IP address
  • Device type, operating system, and browser information
  • Cookies and tracking data

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data on the following legal bases:

  • Contractual necessity – to deliver courses and related services
  • Legitimate interests – to improve services, prevent fraud, and enhance security
  • Legal obligation – to comply with applicable laws and regulations
  • Consent – for marketing communications and optional data processing

4. Purpose of Data Processing

We use your information for:

  • Account creation and management
  • Course enrollment, tracking, and certification
  • Processing payments and subscriptions
  • Sending course updates, reminders, and promotional offers (if opted in)
  • Improving platform functionality and content
  • Compliance with legal and regulatory obligations

5. Data Sharing and Disclosure

We may share your data with:

  • Service providers (payment gateways, hosting providers, analytics services)
  • Trainers and content partners for course delivery and assessment
  • Legal authorities if required under applicable law or by court order

We do not sell or rent your personal data to third parties.

6. International Data Transfers

If your data is transferred outside India or the European Economic Area (EEA), we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses or equivalent legal mechanisms.

7. Data Retention

  • Personal data is retained only for as long as necessary to fulfill the purposes outlined in this statement.
  • Certain records may be retained for legal, accounting, or compliance purposes as required by applicable laws.

8. Data Security Measures

We implement reasonable security practices as mandated under the IT Act and industry best practices, including:

  • Encryption of sensitive personal data in transit and at rest
  • Access controls and authentication protocols
  • Regular security audits and vulnerability assessments

9. Your Rights Under GDPR & Indian IT Rules

You have the right to:

  • Access your personal data
  • Request rectification or deletion
  • Withdraw consent for certain processing
  • Object to processing for legitimate interest or direct marketing
  • Request data portability (GDPR-specific)
  • Lodge a complaint with a supervisory authority (EU) or the Grievance Officer (India)

Contact for Rights Requests: contact@sgprogrowth.com

10. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Session management
  • Performance analytics
  • Personalization

You can manage cookie preferences in your browser settings.

11. Grievance Officer (India IT Act Compliance)

As per Rule 5(9) of the IT Rules, our Grievance Officer details are:
Name: Mahesh Mahadeo Deosthale
Email: maheshmd@sharvagroup.com
Address: 301, Swami Samarth Society, Prashant Nagar, Naupada, Thane city, Maharashtra state, Bharat (India) PIN code – 400602

12. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Updated versions will be posted on our website with a revised effective date.

13. Contact Us

For privacy-related queries or complaints:
Email: maheshmd@sharvagroup.com
Address: 301, Swami Samarth Society, Prashant Nagar, Naupada, Thane city, Maharashtra state, Bharat (India) PIN code – 400602

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